Terms of service

Terms of Service

Effective Date: November 27, 2024

Welcome to After Hours Stitch Company! By accessing or using our website (the “Site”) and purchasing our products, you agree to abide by these Terms of Service (“Terms”). Please read them carefully before using our Site or placing an order.

1. General Information

This Site is operated by After Hours Stitch Company. Throughout the Site, the terms “we,” “us,” and “our” refer to After Hours Stitch Company. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

These Terms apply to all users of the Site, including browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

To use this Site or place an order, you must be at least the age of majority in your state or province of residence. By using our Site, you confirm that you meet this requirement.

3. Products and Services

  • Handmade and Upcycled Nature: Our products are upcycled, second-hand, and/or one-of-a-kind. Slight imperfections or variations may occur and are part of the unique charm of our items.
  • Custom Orders: For custom pieces, please contact us via direct message or email before purchasing. Custom orders are non-refundable.

4. Pricing and Payments

All prices listed are in USD and are subject to change without notice. Payment is required at checkout. We accept all major credit cards, PayPal, and Venmo.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 2-4 business days. Custom orders will require additional time, typically 6-8 weeks.
  • Shipping: We ship to the address provided at checkout. After Hours Stitch Company is not responsible for delays, lost, or damaged shipments caused by the carrier.
  • International Shipping: Customers are responsible for any customs duties or taxes incurred.

6. Returns and Refunds

At After Hours Stitch Company, we pride ourselves on creating unique, high-quality pieces. Due to the nature of our work, please note the following policies:

  • No Returns: All sales are final. We do not accept returns on any items, including custom orders.
  • Refunds: Refunds may be considered for orders only if the project has not been started. Once work begins, refunds are no longer available.
  • Contact Us: If you wish to request a refund under these terms, please reach out promptly at afterhoursstitchcompany@gmail.com.

We aim to ensure customer satisfaction and encourage you to reach out with any questions before placing an order.

7. Intellectual Property

All content on this Site, including images, designs, and text, is the property of After Hours Stitch Company and may not be reproduced or used without our permission.

8. Prohibited Uses

You agree not to use our Site or products for unlawful purposes, to infringe upon our intellectual property, or to disrupt the functionality of the Site.

9. Limitation of Liability

After Hours Stitch Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or products, except as required by law.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page, and the “Effective Date” will be updated.

11. Contact Information

For questions about these Terms, please contact us at:
After Hours Stitch Company
Email: afterhoursstitchcompany@gmail.com
Instagram: @AfterHoursStitchCo